{"id":7525,"date":"2020-09-25T08:54:49","date_gmt":"2020-09-25T06:54:49","guid":{"rendered":"https:\/\/tasty-natural.com\/faq\/"},"modified":"2020-09-25T08:55:37","modified_gmt":"2020-09-25T06:55:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/tasty-natural.com\/ca\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1523244824237{margin-bottom: 20px !important;padding-top: 30px !important;}&#8221; el_class=&#8221;faq&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Qui som?&#8221; css=&#8221;.vc_custom_1587660009364{margin-bottom: 0px !important;}&#8221;]Cuinem per tu, receptes tradicionals, amb amor i amb cura. Tot el nostre producte est\u00e0 congelat. Ens encarreguem de tots els detalls, per a nosaltres el m\u00e9s important \u00e9s que tingui l&#8217;ess\u00e8ncia i el gust del menjar acabat de fer. Tots els nostres productes s\u00f3n de primer\u00edssima qualitat i sense necessitat d&#8217;afegir-hi conservants ni additius. Cuinem per a tu perqu\u00e8 puguis tenir el teu temps i dedicar-te als teus.[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1498209422486{margin-bottom: 20px !important;}&#8221; el_class=&#8221;faq&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Quins avantatges ens aporta el producte congelat?&#8221; css=&#8221;.vc_custom_1587660063947{margin-bottom: 0px !important;}&#8221;]Ens permet cuinar tots els conjunts sense l&#8217;\u00fas de conservants, ni additius, amb una caducitat de 18 mesos sempre llest per al consum.[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1498209434459{margin-bottom: 20px !important;}&#8221; el_class=&#8221;faq&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Com puc preparar els meus plats?&#8221; css=&#8221;.vc_custom_1587660081555{margin-bottom: 0px !important;}&#8221;]Seguint les instruccions, tots els plats estaran preparats en 5 minuts utilitzant microones, forn o fregidora, en cas de no disposar de microones es pot escalfar en una paella o el bany maria.[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq&#8221; css=&#8221;.vc_custom_1523244816415{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Quina \u00e9s la comanda m\u00ednima?&#8221; css=&#8221;.vc_custom_1589467396018{margin-bottom: 0px !important;}&#8221;]La comanda m\u00ednima \u00e9s de 30 euros. comandes superiors a 60\u20ac 5% un de descompte<\/p>\n<p>[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq&#8221; css=&#8221;.vc_custom_1523244816415{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Pagament?&#8221; css=&#8221;.vc_custom_1589547794716{margin-bottom: 0px !important;}&#8221;]Podeu triar entre aquestes formes de pagament:<\/p>\n<ul>\n<li>Pagament segur amb targeta de cr\u00e8dit, targeta de d\u00e8bit (VISA, MasterCard)<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq&#8221; css=&#8221;.vc_custom_1523244816415{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Enviament de la comanda?&#8221; css=&#8221;.vc_custom_1589467201125{margin-bottom: 0px !important;}&#8221;]Enviem dins de 72\/96 hores<br \/>\n<strong>COBERTURA: <\/strong>lliuraments <strong>exclusivament a les ciutats i codis postals establerts en el pla de serveis <\/strong>llista de ciutats que actualment inclou: de moment no enviem a les Illes Can\u00e0ries, Illes Balears, Ceuta i Melilla<br \/>\n<strong>Ciutat                                              Codi Postal<\/strong><\/p>\n<p><strong>Alt Urgell <\/strong>                                           A tota la comarca<br \/>\n<strong>Noguera<\/strong>                                              A tota la comarca<br \/>\n<strong>Segri\u00e0<\/strong>                                                 A tota la comarca<br \/>\n<strong>Solsona<\/strong>                                             Solsona<br \/>\n<strong>BARCELONA<\/strong>                                     08001 a 08042<br \/>\n<strong>GIRONA<\/strong>                                              17001 a 17007<br \/>\n<strong>VALENCIA<\/strong>                                          46001 a 46035<br \/>\n<strong>SEVILLA<\/strong>                                             41001 a 41092<br \/>\n<strong>MALAGA<\/strong>                                             29001 a 29016<br \/>\n<strong>MARBELLA<\/strong>                                        29600 a 29606<br \/>\n<strong>SAN PEDRO ALCANTARA<\/strong>               29670 \/ 29678<br \/>\n<strong>CORDOBA<\/strong>                                         14001 a 14014<br \/>\n<strong>BILBAO<\/strong>                                              48001 a 48015<br \/>\n<strong>VITORIA<\/strong>                                             01001 a 01013 \/ 01015 \/ 01195<br \/>\n<strong>ZARAGOZA<\/strong>                                        50001 a 50019<br \/>\n<strong>LOGRO\u00d1O<\/strong>                                         26001 a 26009<br \/>\n<strong>MADRID<\/strong>                                             28000 a 28055<br \/>\n<strong>ALCOBENDAS<\/strong>                                  28100 \/ 28108 a 28109<br \/>\n<strong>COSLADA<\/strong>                                         28820 a 28823<br \/>\n<strong>SAN FERNANDO HENARES<\/strong>           28830<br \/>\n<strong>RIVAS VACIAMADRID<\/strong>                      28521 a 28523 \/ 28529<br \/>\n<strong>GETAFE<\/strong>                                             28901 a 28909<br \/>\n<strong>LEGANES<\/strong>                                          28911 a 28919<br \/>\n<strong>POZUELO<\/strong>                                          28923 a 28924<br \/>\n<strong>ALCORCON<\/strong>                                       28921 a 28925<br \/>\n<strong>MAJADAHONDA<\/strong>                               28221 a 28223<br \/>\n<strong>BOADILLA DEL MONTE<\/strong>                   28860<\/p>\n<p><span style=\"font-size: 1rem;\">Podeu indicar-nos a la casella qualsevol observaci\u00f3, com ara les prefer\u00e8ncies de lliurament.<\/span>[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq&#8221; css=&#8221;.vc_custom_1523244816415{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Puc fer un canvi a l&#8217;adre\u00e7a de lliurament?&#8221; css=&#8221;.vc_custom_1589467228758{margin-bottom: 0px !important;}&#8221;]Podeu introduir m\u00e9s d&#8217;una adre\u00e7a de lliurament al vostre compte d&#8217;usuari. Podeu canviar l&#8217;adre\u00e7a de lliurament trucant al servei d&#8217;atenci\u00f3 al client sempre que la comanda no hagi sortit.[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq&#8221; css=&#8221;.vc_custom_1523244816415{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Com puc saber si la meva comanda est\u00e0 en curs?&#8221; css=&#8221;.vc_custom_1587660381638{margin-bottom: 0px !important;}&#8221;]Un cop processada la teva comanda, rebr\u00e0s un correu electr\u00f2nic de confirmaci\u00f3 a la teva adre\u00e7a de correu electr\u00f2nic[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq&#8221; css=&#8221;.vc_custom_1523244816415{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Qu\u00e8 passa si tinc un problema amb el transport?&#8221; css=&#8221;.vc_custom_1589467273556{margin-bottom: 0px !important;}&#8221;]Si teniu algun problema amb el transport, ens preocupa, contacta\u2019ns i estudiarem cada cas.<br \/>\nTruca&#8217;ns al 681067155 de dilluns a divendres de 08:00 a 14:00 i de 15:00 a 17:00 si ho prefereixes, envia&#8217;ns un correu electr\u00f2nic a hola@tasty-natural.com[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq&#8221; css=&#8221;.vc_custom_1523244816415{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Puc anul\u00b7lar la meva comanda?&#8221; css=&#8221;.vc_custom_1589467334780{margin-bottom: 0px !important;}&#8221;]Sempre que la seva comanda no hagi sortit, \u00e9s possible sol\u00b7licitar la cancel\u00b7laci\u00f3 de la comanda trucant al servei d&#8217;atenci\u00f3 al client. Si la comanda ja est\u00e0 ha sortit, la cancel\u00b7laci\u00f3 no ser\u00e0 possible.[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1523244824237{margin-bottom: 20px !important;padding-top: 30px !important;}&#8221; el_class=&#8221;faq&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Qui som?&#8221; css=&#8221;.vc_custom_1587660009364{margin-bottom: 0px !important;}&#8221;]Cuinem per tu, receptes tradicionals, amb amor i amb cura. Tot el nostre producte est\u00e0 congelat. Ens encarreguem de tots els detalls, per a nosaltres el m\u00e9s important \u00e9s que tingui l&#8217;ess\u00e8ncia i el gust del menjar acabat de fer. Tots els [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/tasty-natural.com\/ca\/wp-json\/wp\/v2\/pages\/7525"}],"collection":[{"href":"https:\/\/tasty-natural.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tasty-natural.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tasty-natural.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tasty-natural.com\/ca\/wp-json\/wp\/v2\/comments?post=7525"}],"version-history":[{"count":5,"href":"https:\/\/tasty-natural.com\/ca\/wp-json\/wp\/v2\/pages\/7525\/revisions"}],"predecessor-version":[{"id":7530,"href":"https:\/\/tasty-natural.com\/ca\/wp-json\/wp\/v2\/pages\/7525\/revisions\/7530"}],"wp:attachment":[{"href":"https:\/\/tasty-natural.com\/ca\/wp-json\/wp\/v2\/media?parent=7525"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}